Cancel/ Change Order

Order Adjustment and Address Verification Policy

At Annhutson, we prioritize efficiency and accuracy in our fulfillment process. We understand that mistakes can happen during the checkout process, and we offer a limited window for customers to request modifications to their orders.

Order Cancellations and Modifications

We provide a 4-hour window immediately following the placement of an order for any cancellations or adjustments. If you realize an error has been made, please contact our support team within this timeframe via:

• The official “Contact Us” form on annhutson.com
• Direct email correspondence to support@annhutson.com

Our team will make every effort to accommodate your request if it is received within the 4-hour period. Once this window has closed, the order is electronically transmitted to our fulfillment center for immediate processing. Consequently, we cannot guarantee any changes or cancellations after this time has elapsed.

Address Accuracy and Verification

To ensure the timely and successful delivery of your purchase from annhutson.com, it is the customer’s responsibility to provide a complete and accurate shipping address at the time of checkout. This must include:

• Recipient Name
• Full Street Address (including apartment or suite numbers)
• City, State, and ZIP Code

Address-Related Delivery Issues

Annhutson cannot be held liable for failed deliveries, delays, or returned shipments resulting from incorrect or incomplete address information provided by the customer. In cases where an order is returned to our facility at 1125 VICTORIA STREET, SUITE R, COSTA MESA, CA 92627, UNITED STATES due to an address error, the customer may be responsible for additional shipping fees to resend the package. We strongly encourage all visitors to verify their details carefully before finalizing a purchase.