Return & Refund

Annhutson Return and Refund Policy

At Annhutson, we are dedicated to providing a transparent and reliable shopping experience for all our customers at annhutson.com. If you are not entirely satisfied with your purchase, we offer a straightforward return process in accordance with the specific terms outlined in this policy.

Return Eligibility and Product Conditions

We accept return requests for both defective products (items that are damaged or incorrect) and non-defective products (items you changed your mind about). To be eligible for a return, your item must meet the following criteria:

• The product must be in its original, unwashed condition.
• All original packaging and tags must be included with the return.
• A valid proof of purchase, such as your annhutson.com order confirmation or receipt, is required.
• We accept returns for items in New or Slightly Used condition.

Return Window

Customers have a period of 30 days from the date of delivery to initiate a return request. Any requests made after this 30-day timeframe will be declined.

How to Initiate a Return

All returns must be processed via mail. To begin the process, please follow these steps:

1. Contact our support team at support@annhutson.com with your order number and the specific reason for your return.
2. For damaged or defective items, please attach clear photographic or video evidence to your email to expedite the review.
3. Our team will review your request within 72 business hours and provide you with the necessary return instructions.

Return Shipping, Labels, and Fees

• Return Method: All returns must be sent back to us via mail.
• Return Labels: For your convenience, we provide a prepaid return label inside the original package at no additional cost (Free).
• Restocking Fees: Annhutson does not charge any restocking fees for returned items.
• Shipping Costs: There are no fees for return shipping when using the provided label. Please note that original shipping charges from the initial purchase are non-refundable.

Refund Processing Time

Once we receive and inspect your returned item at our facility located at 1125 VICTORIA STREET, SUITE R, COSTA MESA, CA 92627, UNITED STATES, we will finalize the processing of your refund. Please allow 7 days for the refund to be credited back to your original method of payment.

Exchanges

Please be advised that Annhutson does not accept exchanges at this time. If you received an incorrect or damaged item, please follow the return process outlined above to receive a refund, and you may place a new order for the desired item.

Contact and Business Information

For any questions regarding your order or this policy, please reach out to our team: 

Store Name: Annhutson

Official Website: annhutson.com

Support Email: support@annhutson.com

Business Address: 1125 VICTORIA STREET, SUITE R, COSTA MESA, CA 92627, UNITED STATES